Privacy Policy

Kado Floristry respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect:

• Name

• Billing and delivery addresses

• Email address

• Telephone number

• Payment information

• Order history

• Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Arrange deliveries

• Communicate regarding purchases and customer support

• Improve our products, services, and website

• Comply with legal and regulatory obligations

Payment Security

Payment transactions are processed through secure third-party payment providers. Kado Floristry does not store complete payment card information on its servers.

Sharing Information

We only share personal information with trusted third parties when necessary to:

• Process payments

• Deliver orders

• Provide website hosting and technical services

• Meet legal requirements

We do not sell or rent personal information to third parties.

Cookies

Our website uses cookies to enhance user experience, analyse website performance, and improve functionality. You may control cookie preferences through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

Your Rights

Under GDPR, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Request data portability

• Withdraw consent where applicable

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us using the details provided on our website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.